Your first visit to the Ottawa Hair Loss and Wellness Clinic

At our clinic, we have a holistic approach to how we treat and attend to all hair loss cases. For your first consultation, please do not wash your hair for at least 48 hours before your first visit. This is due to the fact that shampooing can wash away vital evidence that we need to provide a proper diagnosis. Please bring with you any herbal remedies and medications that you are currently taking, a list of hair products that you use on a regular basis and results from recent blood work. Please arrive 15 minutes prior to your treatment/consultation to allow you to complete certain documents such as medical history or consent forms. 

During your consultation, you will be asked questions about your health, diet, family history and how you care for your hair. Your hair and scalp will be closely examined, and sometimes hair samples are taken for microscopic examination. After diagnosis and explanation of the problem, the best form of treatment or management will be suggested. This process is important to ensure a thorough evaluation, allowing us to understand the root cause and come up with the best solution for your needs.

We believe that a healthy scalp equals healthy hair, which translates to a healthy lifestyle. Our goal is to significantly improve the health of your hair and scalp.


Meet with a certified trichologist . They will personally talk to you about your hair loss, help determine the causes, recommend appropriate blood testing, and offer treatment options to successfully address your hair loss or scalp needs. The consultation takes up to one hour, including a hair density check, digital microscopic examination of hair follicle & scalp and polarized microscopic examination of hair bulb and cuticle. Please call (613) 287-3696 to get started now.

We currently offer 2 main consultations:

Use the Buy Now buttons next to the respective consultation to prepay for your consultation and receive priority scheduling.

30 Minute Preliminary Consultation


Full consultation **


30 Minute Preliminary Consultation


Full consultation **


** Approx. 45 minutes to 1 hour. The Trichologist will carefully question each client and examine the hair and scalp thoroughly to assess the problem and its causes. A microscopic examination and a biochemical assessment may be required to aid in the evaluation of the problem. During this time, hair samples may be taken for microscopical examination and examined at a later time. The client will then be contacted by the Trichologist regarding the results. The Trichologist will determine if she can treat the problem.


Please allow up to three weeks to receive a personalized recommendation plan. 

Regular reassessments to check progress and long-term management will be provided with all recommendation plans. 

All consultations require a non-refundable deposit to confirm your appointment. Changes to your appointment date/time are allowed within 48 hours of your scheduled appointment time, based on availability. All changes/cancellations within 48 hours of your scheduled appointment time will result in a cancellation of your original appointment and a forfeit of your deposit. 

If you receive a consultation (meaning your health assessment, or scalp examination by our trichologist), we do not offer refunds for the consultation.

The consultation fee and booking fee are non-refundable, unless cancellation is made prior to our 48 hour notification policy.


Payment Options: 

Credit card, debit card, cash, check.

We now accept flexitit card:

Financing offered on OAC with Medicard with same day approval can be done before coming to the clinic. Find more information at 

* see conditions at the clinic